Tech Help

Computer Requirements

To ensure the students' online learning experiences are as pleasant as possible, we recommend the following (minimum) hardware and software configurations:

Computer & Processor:500 megahertz (MHz) processor or higher
Operating System:Microsoft Windows XP with Service Pack (SP) 2, Windows Server 2003 with SP1, or later operating system
Memory:256 megabyte (MB) RAM or higher
Software:Microsoft Office 2007
Internet Browser:Internet Explorer 6 or higher, Firefox 2.x or higher
Disabled pop-up blockers
Drive & Display:CD-ROM or DVD drive
1024x768 or higher resolution monitor
Hard disk:1.5 gigabyte (GB); a portion of this disk space will be freed after installation if the original download package is removed from the hard drive.

In addition, students may need a word processor so that papers or other class materials can be sent as attachments to the instructor.

Contacts

Technical Support is provided to all of our distance learning students by a dedicated technical support team. You can contact them 24 hours a day, seven days a week. Please contact them at the phone numbers listed below or via email at the following address: dlsupport@209.159.204.5. After hours you can contact tech support at 605-431-3183.

Bob Morrison, Online Computer Support Technician, 1-800-770-2959, ext. 4977 dlsupport@209.159.204.5

Please send other technological or non-technological issues to onlinehelp@daymarcollege.edu